Safe Shopping - Secure Guarantee

TechStoreDirect places great importance on securely maintaining the information that you provide. Our web pages are secured by the most advanced SSL certificates and the website itself is registered with GeoTrust (one of the very best Internet security systems in the world). All orders are processed directly through HSBC’s own secure banking systems (not through a third party). TechStoreDirect is qualified by ‘Mastercard SecureCode’ and ‘Verified by VISA’.

We also use advanced Internet security systems to safeguard your data. All the data that you send to us, including your credit/debit card numbers and your name and address, is encrypted and converted into code before it is transmitted across the Internet.

Copyright

All rights, including copyright, in the content of these TechStoreDirect web pages are owned or controlled for these purposes by Vogue Distribution Limited (registered number 5778819). In accessing TechStoreDirect web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these TechStoreDirect web pages for any other purpose whatsoever without the prior written permission of Vogue Distribution Limited.

Validity

By ordering a product you accept these Terms and Conditions. The Terms and Conditions are subject to change at any time, and it is your responsibility to check these Terms and Conditions regularly before ordering products in case there are any changes.

Orders

All orders are subject to acceptance and product availability. Product pricing is correct at the time of entering the information. However, we reserve the right to change prices without prior notice.

Availability of Goods

All items are usually despatched within 48 hours. In the unlikely event that they are temporarily unavailable, every effort is made to get the product sourced. In any event we do not charge your credit card until the date your order is despatched to you.

Your Undertakings and Warranties

You warrant that the information given on your order form is complete and accurate.

Acknowledgement of Order

When you have completed the order, your details will be confirmed as part of the payment process prior to despatch. This confirmation will state what the products are, the cost (including VAT and any P&P) and delivery and invoice details. If your order has been unsuccessful, you will be made aware of the reason why and possible explanations. Please note that when you place an order, TechStoreDirect will acknowledge it but reserve the right to notify you if the price has been incorrectly featured, and amend the charge to you accordingly. Should you not wish to proceed with the transaction at the new price your order will be cancelled and you will incur no charge.

Payment

All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. We reserve the right to cancel any order.

Returns

Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from TechStoreDirect. Please see the full Returns Policy for more information. For information on your right to cancel click here.

Force Majeure

TechStoreDirect shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Limitation of Liability

Subject to any relevant consumer protection legislation, including our obligation under the Consumer Protection (Distance Selling) Regulations to give you a refund, if we do not perform the contract within 30 days or other agreed timescale our liability for any breach of these Terms and Conditions shall be limited to the value of the goods ordered by you in the relevant transaction, and in certain circumstances the postage cost.

Invalidity of Terms and Conditions

If for any reason part of these Terms and Conditions is unenforceable; the validity of the remaining Terms and Conditions shall not be affected.

Governing Law and Jurisdiction

Contracts between you and TechStoreDirect shall be governed by English Law, and you and TechStoreDirect submit to the exclusive jurisdiction of the English courts.

 Privacy Policy

We are committed to protecting your personal information and will keep the information you entrust by keeping it safely and securely. TechStoreDirect may from time to decide or be legally obliged to update this Privacy Policy. Any changes will be posted on this Website. Except as required by law, modifications to this Privacy Policy shall not affect TechStoreDirect treatment of data collected prior to the effective date of the Policy change. We collect information from you for a number of reasons. Firstly in order to process your order, we collect your name, email address, postal address and credit card details. Then, to make your visit more rewarding and useful, we may monitor spending patterns and your use of the store via cookies. Please see the information below on cookies.

Cookies

These are small pieces of information that are stored by the browser on your computer's hard drive. Our cookies do not in themselves recognise the individual user but will recognise the computer you are using so that we know when you are returning to TechStoreDirect. Most browsers will automatically accept cookies, but you can change the settings on your browser to prevent this happening.

Receiving emails from TechStoreDirect

From time to time, we like to contact our customers with special offers or news of relevant forthcoming events, such as new releases. By agreeing to our Terms and Conditions, you agree to receive such emails from TechStoreDirect. You can ‘Unsubscribe’ from these newsletters at any time by undoing the Tick Box with the Newsletter section of My Account.

Disclosing Information to Others

TechStoreDirect will never sell or share your personal information with third parties unless it is required to fulfill your order or to fulfill another function, which you have consented to. Should we employ other companies to perform functions on our behalf (including fulfilling orders, analysing data, sending e-mails and postal mail), we will ensure that they only use such information under our direction and that they have adequate procedures in place to deal with your data securely. Some of these companies may be based outside the EU. If we transfer your data to these companies we will ensure that they process your data in accordance with this privacy policy and the Data Protection Act.

Accuracy and Access to Personal Information

You can check that the information which we are holding is accurate by accessing your account online. If you are registered, click on 'My account’ at the top of the screen, enter your email address and password to log on and view your details. Also, even if you have consented to receive marketing information from us you, can request that we do not contact you with further information by e-mailing our Customer Services Team.

TechStoreDirect’s extensive range of electronic gaming products, it is important that you can navigate the Website as easily as possible. The site is divided into main browsing categories, clearly seen on the navigation bar at the top of the site. These will remain in view throughout your shopping experience. Click on any of these and you will go straight to the main product range areas. Choosing one of these options will take you directly through to the main categories, enabling extremely easy access to the product level, where individual products are listed complete with a small image and a description. If you are interested in the particular product you can click through for a full description and extra information on the product page.